The Support Heroes apps permissions

When you install any The Support Heroes app in your Shopify store, you can review the permissions that app has and the type of personal information that it needs to access before you confirm the installation. It informs you that the app will be able to:

  • View Shopify account data

We need to know your Shopify plan and your contact email address. This is a read-only permission, our app cannot modify any shop data.

  • Edityour Online store

This permission allows us to insert a reference to our app script in your store (this is necessary for the app to function in your store). Our apps are comprised of a single Javascript file that is referenced in your store HTML.

You can see how this permission is prompted before installation in the following example of one of our apps:

For more details as to what the app has access to, you can go to the Apps and sales channels section of your Shopify Admin > Settings > [The Support Heroes App] 

You may learn more about app permissions in this Shopify article on App permissions and personal information, and you can also see Shopify-App-Store-Terms-and-Conditions.pdf for the terms and conditions details.

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